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Privacy Policy

Last updated: April 20, 2026

This Privacy Policy describes how Backerz ("we", "us", "the Service") collects, uses, and protects your personal information when you use our platform.

1. Information We Collect

Account information:

  • Email address and username (when you register)
  • Telegram user ID and display name (when you sign in via Telegram)
  • Password (stored securely using industry-standard hashing)

Payment information:

  • Payment details are processed directly by Stripe. We do not store your credit card number or banking details.
  • We store transaction records (amounts, dates, subscription status) to manage your access and provide purchase history.

Usage information:

  • IP address (for rate limiting and security)
  • Pages visited and actions taken (for service functionality)

2. How We Use Your Information

  • To create and manage your account
  • To process payments and manage subscriptions
  • To deliver purchased content and grant access to private channels
  • To send important account notifications (email verification, password resets)
  • To prevent abuse and ensure platform security

3. Data Sharing

We do not sell your personal information. We share data only with:

  • Stripe — for payment processing
  • Telegram — for bot interactions and authentication
  • Creators — creators can see your display name and subscription status, but not your email or payment details

4. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal or financial record-keeping purposes.

5. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and personal data
  • Export your data in a portable format
  • Object to processing of your data

To exercise any of these rights, please contact us via the contact page.

6. Cookies

We use only essential cookies required for authentication and session management. We do not use advertising or tracking cookies. No cookie consent banner is required as these cookies are strictly necessary for the service to function.

7. Security

We use industry-standard security measures including encrypted connections (HTTPS), secure password hashing (Argon2), and access controls. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform. Continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy or your personal data, please reach out via our contact page.